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Intersect / Creative & Digital · 07

Social Media Management

A consistent social presence keeps a business visible and credible between enquiries. We plan and manage social channels so your company shows up with purpose, a recognisable voice and content worth engaging with.

Discuss Your Project
Concept illustration of a social content calendar, publishing interfaces and channel analytics.

01 — Overview

What it involves

Setting a strategy for each platform, planning content in advance, producing creative, publishing and reviewing how audiences respond.

Why businesses need it

Prospective clients and partners often check social channels to judge whether a company is active, established and trustworthy.

How we approach it

We prioritise the platforms where your audience actually is, and build a sustainable rhythm rather than sporadic bursts of activity.

Challenges it addresses

Irregular posting, inconsistent visuals, no clear content themes, limited internal time and uncertainty about what is working.

02 — What we can deliver

Capabilities within social media management.

  • 01

    Social media strategy

    Objectives, audiences, platforms and content pillars.

  • 02

    Content calendars

    Planned posts and themes reviewed with you in advance.

  • 03

    Platform-specific content

    Formats adapted to how each platform is used.

  • 04

    Creative assets

    Graphics, captions and short-form visuals aligned to your brand.

  • 05

    Publishing & scheduling

    Managed posting according to the agreed plan.

  • 06

    Community support

    Monitoring and responding to comments within agreed guidelines.

  • 07

    Campaign monitoring

    Tracking activity around launches and promotions.

  • 08

    Analytics & reporting

    Regular summaries of reach, engagement and learnings.

03 — Our working approach

  1. Step 1

    Review

    Existing channels, audience and competitor activity.

  2. Step 2

    Strategy

    Platforms, tone, content pillars and objectives.

  3. Step 3

    Plan

    Content calendar prepared for approval.

  4. Step 4

    Produce

    Creative and copy developed for each post.

  5. Step 5

    Publish & engage

    Scheduled publishing and community support.

  6. Step 6

    Report

    Performance review and adjustments to the plan.

Timelines and scope are agreed individually for each engagement. Platforms, posting frequency and community-management coverage are agreed individually for each engagement.

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